NHS Business Services Authority logo
NHS Business Services Authority Knowledge Base

Due to the global impact of COVID-19 we understand that you may not be able to help us with our research at present. If that is the case, please close this window.
However, if possible, we would value your feedback on the service we provide to you by completing this short online survey.
Customer feedback is important to us, it helps us learn what our service users need and to improve what we do. Please take a few minutes to tell us about your experience of using the online knowledge base ensuring you do not include any personal details such as your name, National Insurance number or personal details in your comments as we are unable to respond to specific queries. Your comments and feedback will be used to help make improvements to the service.

Is this the first time you have used our online knowledge base?
(Please select one response only)
Were you able to resolve your query using the knowledge base?
(Please select one response only)
Did/do you need to call us or contact us to resolve your query?
(Please select one response only)