CHCP CIC
Annual Patient Experience Questionnaire 2021/22

Dear Patient,

Thank you for agreeing to take part in this Patient Experience Survey. We are carrying out the survey on behalf of City Health Care Partnership CIC (CHCP) about the NHS health services and other local community health services they provide in your local area. The survey is designed to give patients an opportunity to provide feedback on health services and improve services in the area.

You have been asked to complete this survey because you have accessed a service, provided by CHCP, in the past three months. This could include a range of services including Children's and Young People's services, Carers Information & Support Service, Dental Services, the Evolve Eating Disorder Service, Urgent Care Services, the Let's Talk Service, Nursing & Conditions, Pain Management, GP services, Public Health, Sexual Health or Therapies and Rehab services.

The research is being undertaken by SMSR Ltd an independent research company, based in Hull, on behalf of CHCP.

All data is being collected in accordance with the MRS Code of Conduct and will only be used anonymously by SMSR Ltd and CHCP. Data collected will not be used for marketing purposes and will be stored and processed in compliance with the Data Protection Act 2018 and General Data Protection Regulations (GDPR).

If you have any queries about this survey, please contact Lee Atkinson at SMSR on 0800 138 0845 or email latkinson@smsr.co.uk.

S1b

And which service in particular did you access?

General Dentistry (seeing a dentist)

Specialist Dental (a patient with additional needs seeing a dentist)

S1c

And which service in particular did you access?

GP Service - East Park Practice

GP Service - Kingston Medical Centre (Beverley Road)

GP Service - Riverside Medical Centre (Walker Street)

GP Service - The Quays (Wilberforce Health Centre)

GP Service - Wolds View GP (Bridlington Hospital)

S1d

And which service in particular did you access?

Community District Nursing - Home Visits (seeing a nurse at home)

Community Nursing -Treatment Rooms (seeing a nurse in a health centre / wound clinic / ear syringing / bloods)

Tissue Viability (long-term wound)

Home Oxygen

Lymphoedema (Leg care / swelling in body tissue at Bransholme / Elliott Chappell)

Heart Failure (heart failure nurse)

Tubercolosis

S1e

And which service in particular did you access?

Stop Smoking Service

St Helens Wellbeing Centre (Healthy Living)

S1f

And which service in particular did you access?

Community Gynaecology (women's health)

EMA (termination of pregnancy)

Erectile Dysfunction (men's health)

Sexual Health (contraception / family planning / sexually transmitted infections)

Specialist Menopause

Vasectomy

S1h

And which service in particular did you access?

Anticoagulation Service (Warfarin clinic)

Deep Vein Thrombosis (DVT)

Story Street Walk In Centre (GP Walk-in service / Wilberforce Health Centre)

Urgent Treatment Centre Bransholme

Urgent Treatment Centre Beverley

Urgent Treatment Centre Bridlington

Urgent Treatment Centre Goole

Where did you receive this service?

Hull

East Riding

Knowsley

St Helens

We would like you to think about your experience at the clinic/service during this visit.

How likely are you to recommend our clinic/service to friends and family if they needed similar care or treatment?

Extremely likely

Likely

Neither likely nor unlikely

Unlikely

Extremely unlikely

Don’t know

CHCP CICAnnual Patient Experience Questionnaire 2021/22

CHCP CIC
Annual Patient Experience Questionnaire 2021/22