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Herefordshire Council logo

Flood survey

 Herefordshire Council is the Data Controller under data protection law and will use the information you provide to inform our analysis into why property flooding happened, and where possible, what might be done to reduce the chance of flooding happening again. Our flooding web pages contain flood advice and information about how we manage the risk of flooding.
 The information you provide will be handled in accordance with the General Data Protection Regulations 2016 (GDPR). All individual responses will be treated as anonymous, however we may include any comments you provide within published results. Information will be shared between the Environment Agency, Local Authority, Lead Local Flood Authority (LLFA), Dŵr Cymru Welsh Water, Severn Trent Water and emergency services to assist them in the planning process and emergency response to flooding. It may be used to plan future flood defence schemes and to inform the public about whether there is a risk of flooding in a particular area.
 Individuals have a number of rights under data protection law, including the right to request their information. You also have a right to make a complaint about our handling of your personal data to the Information Commissioner’s Office.

Information you provide will only be used for the stated purpose. Further information about the processing of your data can be found on our website.
 In order for your feedback to be taken into account please reply by Thursday 10 December 2020.

A summary of the survey responses will be published on our flooding web pages next year.
 Accessibility logoIf you have any queries or would like this questionnaire in an alternative format or language, please contact Steve Hodges – Directorate Services Team Leader, steve.hodges@herefordshire.gov.uk or phone 01432 383514.
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