TENANT CONSULTATION ON RENTS FOR 2023-24

INTRODUCTION

Thank you for taking part in the survey. The information you give will be treated in confidence and used for the purpose of statisticaly analysis. Your individual response will not be passed back to Aberdeenshire Council or any other party and will be deleted when it is no longer required for this project. A Data Processing Agreement is in place between Aberdeenshire Council and IBP to ensure the confidentiality of your data. You may opt out of the survey and have your data deleted at any time, even after completion.

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1. YOUR CURRENT CIRCUMSTANCES

The Housing Service wants to make sure that any decisions on rents take account of affordability for tenants, especially given the ongoing impacts of the Covid-19 pandemic and the increase in the cost of living, which is having an impact on people’s household finances. The first few questions relate to this. We understand that some people may find this information to be sensitive so if you do not wish to provide an answer to any of these questions, please just indicate that you prefer not to say.

Q1.1What is the working status of the head of your household at the present time? If you consider the home to have joint heads of household, please answer for yourself.
  
Q1.2Which of the following best describes your current arrangements for payment of rent?
Q1.3How easy or difficult have you found it to afford the rent payments for this property IN THE PAST?
Q1.4How easy would you expect it to be to afford your current rent payments IN THE FUTURE?
Q1.5Based on your current rent levels and household income, approximately what percent of your net household income (that is, after tax) goes on paying your rent (and any service charges) to the Council’s Housing Service?
Q1.6Based on your current rent / other outgoings and household income, approximately what percent of your net household income (that is, after tax) goes on all household fuel use (including gas, electricity, heating etc.)?
Q1.7Based on your current rent / other outgoings and household income, approximately what percentage of your net household income (that is, after tax) goes on paying your Council Tax and water and sewage charges? These are issued together by the Council as a single bill.

We now have a couple of questions that relate specifically to how you may or may not be affected by the current cost of living crisis. Answers to these questions will help the Council’s Housing Service to understand people’s immediate needs and how these could be addressed. However, we would stress again that, should you find this information to be sensitive, you do not have to answer.

Q1.8In the last month, have you...?
 YesNoPrefer not to say
 Had more than one day when you didn't eat at all, or had only one meal, because you couldn't afford to buy enough food
 Not been able to dress appropriately because you didn't have suitable shoes or clothes and were unable to buy them
 Gone without basic toiletries such as soap, shampoo, a toothbrush, toothpaste or sanitary items because you couldn't afford them
 Not been able to afford to heat your home on more than four days across the month
 Not been able to afford to light your home on more than four days across the month
Q1.9Taking everything together, which of the following statements best describes how you and your household are managing financially these days?

2. RENT LEVELS FOR 2023/24

The Scottish Government has frozen rent levels for council tenants through to March 2023 but decisions still need to be taken by Councils and other landlords as to any potential increase in rents for the next financial year, which is April 2023 to March 2024.

As inflation has increased significantly, it is not considered appropriate for rents to increase by the inflation given the cost of living pressures that people are now facing. This means that, whatever option for 2023/24 rent levels is adopted, the Housing Service will have to reduce its planned investment in things like housing upgrades, new council homes for rent and day-to-day services like adaptations and garden maintenance. The extent of this reduction will depend on the option chosen. The lower the level of increase then the less the Housing Service will have to invest in tenants’ homes and new council homes for rent; this may also mean that rents need to go up by more in the future to meet the Council’s obligations in relation to housing quality and things like energy efficiency and climate change.

Three options are under consideration for 2023-24:

- Rents to remain at their current level
- Rents to increase by 2.5%
- Rents to increase 5%

To put these options in context, each 2.5% of an increase provides income of approximately £4.5 over the next three years, which can fund approximately:

- 1,100 kitchen, bathroom or heating upgrades, or
- 60 new build council homes, or
- The annual budget for disabled adaptations and garden maintenance.

Q2.1Taking everything into account, which of these rent options would you support for 2023-24? Interviewer, please read out all options fully and repeat as necessary to ensure respondent’s understanding. Please ask respondent to select one option only.
Q2.2

3. FUTURE PRIORITIES

Whichever of these rent options is chosen, this will mean that the Council’s Housing Service will need to reduce and / or delay expenditure on things like new kitchens and bathrooms, rewiring, roofing and energy efficiency measures such as heating systems, insulation and photovoltaic / solar panels as well as reducing expenditure on day-to-day services like repairs and on new council homes for rent. The questions in this section will provide the Housing Service with an idea of those things that you would most like to be prioritised. It is important to note that prioritising one thing will mean other things being less of a priority.

Q3.1How important do you consider each of the following things to be on a scale of 1 to 10, where 1 is “Not at all important” and 10 is “very important”?
  Not at all important   Very important
    
   12345678910
 New bathrooms
 New kitchens
 New doors and windows
 New heating systems
 Increasing and / or improving insulation of homes
 Installing photovoltaic / solar panels
 Maintaining expenditure on landscape maintenance
 Maintaining expenditure on day-to-day repairs
 Building new Council homes for rent
Q3.2Please choose up to THREE of these things that are MOST IMPORTANT to you.
Q3.3And from the following more general list, which TWO of these things are most important to you?

4. YOUR DETAILS

The following information will be used to assess the views of different groups of people. We understand that some people may find this information to be sensitive so if you do not wish to provide an answer to any of these questions, please just tell me that you prefer not to say.

Q4.1Are you?
Q4.2Please say what age group you are in. If this is a joint tenancy, please also give the age of the second tenant.
 1st Tenant 2nd Tenant (if applicable)
 16 to 24 
 25 to 34 
 35 to 44 
 45 to 54 
 55 to 64 
 65+ 
 Prefer not to say 
Q4.3Do you or any member of your family have a disability?
Q4.4Is this related to:
Q4.5What is your ethnic group?
  
Q4.6Who lives in the household with you?

YOUR CONTACT DETAILS

Should you wish, please leave your name, first line of your address and postcode below. This will help us to better understand if responses are different amongst tenants from different locations or other factors.

Prefer not to say
 

Thank you for completing our survey.

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